Refund policy

We want you to be completely satisfied with your purchase. If you need to return a product, we offer a straightforward refund policy:

1. 30-Day Satisfaction Guarantee: You can return any product for any reason within 30 days of purchase for a full refund. Please ensure the item is in its original condition.

2. Returns After 30 Days: Returns requested after the initial 30-day period will be considered on a case-by-case basis. The decision to accept a late return is at the discretion of our company.

3. How to Return: To initiate a return, please contact our customer service team at 510-695-7800. Include your order number and reason for the return.

4. Refund Process: Once we receive the returned item, we will process your refund within 3 business days. Refunds will be issued to the original payment method.

5. Shipping Costs: Shipping costs for returned items are non-refundable unless the return is due to an error on our part.

Thank you for choosing us! If you have any questions about this policy, feel free to reach out.

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